We are committed to providing excellent support for all our customers. If you have enquiries regarding your order, product details, or any other matters, please reach out to us using the information below. To ensure we can assist you efficiently, please include your order number and relevant details in your correspondence.

Customer Support Hours Our support team is available during the following times:

• Monday – Friday: 09:00 – 18:00 (Singapore Time)

• Weekends & Public Holidays: Limited availability.

Note: If you contact us outside of these hours, please leave us an email. We strive to respond to all enquiries within 24 hours of receipt.

How We Can Assist You To provide you with the fastest service, please specify the nature of your enquiry in your subject line:

• Order Status/Tracking: Include your order confirmation number.

• Returns & Refunds: Please refer to our Refund Policy and include your purchase details.

• Product Enquiries: Please provide the product name or link.

• Administrative/General: For all other matters.

Correspondence Handling Please ensure that the contact details you provide are complete and accurate so that our support team can follow up with you effectively. We handle all customer data in accordance with our Privacy Policy to ensure your information remains secure.